Job Summary: We are seeking a compassionate and organised Care Coordinator to join our home care business and assist clients in receiving the highest quality of care. As a Care Coordinator, you will play a crucial role in assessing client needs, developing care plans, coordinating services, and ensuring the well-being of our clients. Your exceptional communication skills and ability to establish rapport with clients and their families will be key in providing personalized care and maintaining strong relationships.
- Conduct comprehensive assessments of clients’ needs, including physical, emotional, and social aspects, through interviews and evaluations.
- Collaborate with clients, their families, and healthcare professionals to develop personalized care plans that meet individual needs and preferences.
- Coordinate and schedule care services, including home health aides, nursing visits, therapies, and other necessary services, ensuring timely delivery of care.
- Communicate effectively with clients, their families, and caregivers to ensure a clear understanding of care plans, expectations, and any changes in the client’s condition or needs.
- Monitor and evaluate the effectiveness of care plans, making adjustments as necessary to ensure optimal client outcomes.
- Provide guidance and support to caregivers, ensuring they have the necessary information and resources to deliver quality care.
- Maintain accurate and up-to-date client records, including assessments, care plans, progress notes, and any other relevant documentation, in compliance with legal and regulatory requirements.
- Stay current with industry trends, best practices, and regulations related to home care services, and ensure compliance within the organisation.
- Serve as a liaison between clients, their families, and healthcare professionals, fostering open communication and addressing any concerns or issues promptly and professionally.
- Participate in care conferences and meetings to share updates, collaborate with the interdisciplinary team, and contribute to the continuous improvement of care delivery.
- Qualifications concurrent with a senior role in a healthcare-related field (e.g., Nursing, Social Work, Senior Carer) preferred.
- Proven experience as a care coordinator or similar role in a healthcare setting, preferably in-home care.
- Strong knowledge of home care services, care planning, and community resources.
- Excellent communication and interpersonal skills to establish rapport with clients, families, and healthcare professionals.
- Ability to assess client needs and develop individualized care plans.
- Strong organisational and time management skills to coordinate multiple client care schedules effectively.
- Empathy, compassion, and patience in dealing with clients and their families.
- Proficient computer skills and familiarity with electronic health records (EHR) systems.
- Knowledge of relevant legal and regulatory requirements governing home care services.
- Ability to work independently, prioritise tasks, and adapt to changing situations.
- Valid driver’s license and reliable transportation.
Join our dedicated team and make a meaningful difference in the lives of our clients. Apply today to be a part of our compassionate home care services!